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"The great enemy of communication…is the illusion of it.” William H. Whyte

Collaborative Resolutions

Mediation, negotiation, diversity consulting, implicit bias training and team building.

Confronting everyday bias in friends and colleagues

The New York Times has an interesting article about how we can confront biased speech, and the impact of even the mildest puchback. Some of the suggested responses:

  • take ownership instead of going on the attack, say something like "this is bothering me because;"
  • respond to the statement as if the person is intentionally being outrageous rather than making the statement seriously; or,
  • just change the topic.

One thing the article and researchers note is that doing nothing gives the speaker tacit permission to keep using offensive language. 

The article has a lot more to say, and can be found here (article may be behind paywall).

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